Refund & Return Policy ( Domestic )
Refund & Return Policy ( Domestic )
WoodenBlockStamps(WBS) wants to provide mesmerising experience to it’s every single buyer and that is why our return and refund policy is very simple.
Cancelation Procedure
If you wish to cancel your order, kindly try to cancel it before shipping,
If you cancel your order before shipping, the complete transaction value will be refunded within 2 working days,
The shipping is absolutely free unless you change your mind and cancel it post despatch. If you change your mind and cancel the order post despatch then you will have to bear the shipment cost.
Refund
Refund Policy
Weat WBS Offer 100% Money Back Guarantee. If anything goes wrong and you decide to claim a refund, feel free to send it back to us (at your cost) us within 10 of the delivery date.
Unfortunately due to our Business nature and policies, currently we are not accepting refund post 10 days of the delivery.
WBS’ stamps are 100% handcarved, hence no two blocks are Identical. However there may be minor imperfections but these add to the charm of your authentic artisan carved wood block stamp and should not be considered as defective.
Kindly not that items sold during sale will not be refunded.
*Exchange & Replacement*
To exchange the item you need to notify us before shipping the order
We will replace the defective and damaged piece.
Kindly note that exchange can only happen between the items having the same cost.
We have kept the exchange policy so that you have stress free business with us.your price. The same price should be for the other item.
To exchange you need to confirm before shipping
Refund & Return Policy (internationally)
Exchange
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don’t accept cancellations
But please contact me if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition,
the buyer is responsible for any loss in value.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Payment information (PayPal)
Wooden block stamps keeps your payment information secure. Wooden block stamps shops never receive your credit card information.